With 2 Way interactive SMS offered by SwiftSMS, you can send bulk SMS and receive responses from your target audiences. You may request them to send SMS from their mobile phone to be involved in your SMS Marketing campaign by typing a designated keyword.
When you choose short code service, the system is designed to generate a random handphone number when you deliver an interactive SMS.
In the case of dedicated long code, you get a dedicated virtual number to interact with your audience.
Your customers will then reply to the this number with the designated keyword.
You/your company (the sender) will receive the reply via email address you have preset in your SwiftSMS member page.
Unlimited Free Auto Reply SMS
With our service you will have unlimited free auto reply for incoming SMS.
Secured, Fully Controlled and managed Webhook along with complete documentation which is available in the panel.
Unlimited sub keywords
With a single keyword you can create unlimited sub keywords according to your requirement and manage different auto reply for every sub keywords for e.g. if PROMOTE is your main keyword then you can create sub keywords like PROMOTE PROD1, PROMOTE PROD2, PROMOTE PROD3.
By receiving alert on your email id you can directly interact with your customers without access to your control panel and irrespective of location. Our email alerts contain complete report about subscriber like mobile number, date and time of subscription, message content, operator and circle.
By receiving message alert immediately on your mobile number you can easily interact with your customers from anywhere irrespective of work place. When someone enquire about your service and send a message on your keyword, you will receive SMS at your mobile with sender's mobile number and keyword.
Reports will be updated in real time and the same is applicable for webhook users also so that they can also get the benefit of real time reporting system. Download reports for daily, weekly or for customized date range in excel format. Separate download of reports for main keyword as well as sub keywords
Receive message on the short or long code, capture the same into inbox and a free auto generated reply sms will deliver to users. In this way you can create a 2 way communication system with users.
Use of Two way SMS Services
- Voting: You can get viewers to call or vote on a particular number with the help of a virtual phone number or long code.
- Community Chats: Long codes can be used for creating fan clubs, chat rooms etc for subscribers
- Examination Results Announcement: Subscribers can call or text on the long code provided to know examination results
- Information on Demand: Subscribers can call on the long code provided to gather any information they require.